I have spent the last few hours wiping Vista off my laptop and installing Windows 7 on it. I've run into a number of issues while re-setting everything up on Windows 7 and I have decided to share the solutions here in the hope that is will save someone some time! Luckily after installing Windows 7, most of the hardware was working and was installed properly. The only few exceptions were
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- FingerPrint Reader ( Acer Bio Protection )
- CineDash Media Console and Launch Buttons ( Launch Manager )
Solving Issues with the FingerPrint Reader
One of my favourite little features of the Acer Aspire 6920G is it's fingerprint reader, on Vista it worked really well and saved me having to type in my long password each time I started up. As soon as Windows 7 was up and running I realised that it was not working at all and that it had not been automatically setup. Looking in the device manager, I could see that there was an 'Unknown device' under the 'Other devices' section which I believe was the fingerprint reader as after installing the FingerPrint Utility (direct link), it worked. Half life cinematic mod alyx. I thought this had fixed it and it had to an extent, but it still wasn't working completely correctly and kept showing a 'Class not registered' error message. The solution to this problem is to install Adobe Flash Player, It is worth noting that to fix it you have to install it in Internet Explorer using the ActiveX method and not the setup utility.
Finally I had one last problem with setting up the FingerPrint utility was that despite scannng my fingerprints many times, it was still not managing to save my fingerprint profiles and it kept giving the error message 'Enroll Failed'. The solution to this was to install the 'FP_patch' which was stored in 'C:ACERFP_patch', Luckily I had backed up the ACER directory before installing Windows 7 so I was able to do this quite quickly although it occurred to me that if you are reading this you may have not saved a copy of it so I have uploaded a copy of the FP_patch directory here. Once you have downloaded and unzipped the directory, you just need to run the file named 'fp.cmd', then it should all be working properly! After running the patch, you will need to start the Acer Bio Protection application and enroll each of your fingerprints.
On a slight side note, I found that running the Acer Bio Protection app ( called System Settings ) under compatibility mode for Vista made it run much faster and smoothly. To put it into compatibility mode, navigate to the Acer Bio Protection Installation directory ( C:Program FilesAcerAcer Bio Protection ) and right-click on SysSet.exe. Select the 'Compatibility' tab, check the 'Run this program in compatibility mode for:' check box and then select 'Windows Vista' from the drop down list and click 'Apply' at the bottom right of the window. When you next start it, it should work much smoother!
Getting the CineDash Media Console and Launch Buttons working
If you had the problem with the FingerPrint reader and you are now having problems with either the CineDash Media Console or Launch buttons then you will be happy to hear that the solution for fixing these is much easier than the FingerPrint reader!
The first thing that you will need to do is install the 'Launch Manager' which can be downloaded off the Acer websitehere (direct link). This will get the Email, Web and Empowering Technology buttons working with their default settings. If you need to change what the buttons do, you can launch the application named 'Launch Manager' in the start menu. Most of the CineDash should also work now as well although I found that the volume control wasn't functioning at all. I tried the usual restart of the CineDash Console by powering down the laptop, removing the power cable then removing the battery for a few seconds, but this failed, so I then continued to look for another solution.
The solution to my problem was to get the Launch Manager to run in compatibility mode for Windows XP (Service Pack 2). To do this go to the Launch Manager Install directory ( C:Program FilesLaunch Manager ), right-click on 'LManager.exe', select the 'Compatibility' tab, check the 'Run this program in compatibility mode for:' check box and then select 'Windows XP (Service Pack 2)'. Finally click 'Apply'. Now everything should work properly!
The new solution kindly explained by Ash in the comments is to do the following. I have tried a silly number of solutions including some that I came up with, and this is the daddy of all solutions. It will get your volume properly syncing like it did when you had Vista installed!! Make sure that you follow these exactly, I know you probably can't contain your excitement, but don't skip any steps 😉
- Uninstall any previous version of Launch Manager
- Download the Launch Manager here (hosted here) or go to the acer site and find it there. The filename should be 'Kilimanjaro_v2.0.00_Vistax32x64_XPx32x64.zip'
- Unzip. Explore the new folder and right-click Setup.exe. Select Compatibility and choose Windows Vista Service Pack 2 from the drop down list, hit OK.
- Run Setup.exe and install. But don't reboot yet!
- Now locate and explore the freshly installed folder in your program files directory – (probably C:Program Files (x86)Launch Manager or C:Program FilesLaunch Manager depending on if you are running 64-bit or 32-bit)
- Locate LManager.exe and right-click it. As in step 2, select Compatibility, choose Vista SP2, hit OK.
- Reboot and enjoy properly synced volume, and fully functioning buttons.
Thanks again to Ash who shared this solution with us in the comments.
Useful Links
Acer Aspire 6920G (Official) Drivers – ftp://ftp.work.acer-euro.com/notebook/aspire_6920G/vista/Drivers/Update: It looks like Acer have updated their website and this link no-longer seems to work. You can access all of the drivers and applications here now http://support.acer-euro.com/drivers/downloads_gd.html, you will need to select 'Notebooks', 'Aspire' and then '6920G'. Thanks for the link tim 🙂 I have updated the links in the post to copies that I have uploaded here!
Thanks again to Ash who shared this solution with us in the comments.
Useful Links
Acer Aspire 6920G (Official) Drivers – ftp://ftp.work.acer-euro.com/notebook/aspire_6920G/vista/Drivers/Update: It looks like Acer have updated their website and this link no-longer seems to work. You can access all of the drivers and applications here now http://support.acer-euro.com/drivers/downloads_gd.html, you will need to select 'Notebooks', 'Aspire' and then '6920G'. Thanks for the link tim 🙂 I have updated the links in the post to copies that I have uploaded here!
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If this helped you or you have any comments on this post. Please leave a comment! 🙂
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If you have reached this point and have not managed to solve your problems, I highly recommend Cambridge Laptop Repair, they performed a laptop screen replacement for me after I managed to drop this laptop! They service the whole of the UK!
